Privacy policy.

Information you give us.

We collect the details you choose to send us through the website, including:

• Contact and enquiry forms: your name, email address, the service you are interested in and your message.
• Free tools at /tools: the calculators run in your browser. The numbers you enter are not stored unless you send us your results through the "Get my free plan" form, in which case we receive your name, email, optional business name and a summary of your results.
• The Go Digital assessment and booking pages, product demo and order forms, and SylJo Institute enrolment forms: the details each form asks for, such as name, email, phone number, business details and your answers.
• The chat assistant on the website: the messages you type and any contact details you share in the chat.
• WhatsApp, phone and email: if you contact us this way, we receive whatever you send through that service.

We use this information to reply to you, provide the service or course you asked about, send the report or plan you requested, and keep a record of our conversation. We do not sell your personal information.

Information collected automatically.

When you visit the website, we and our partners collect some information automatically, such as the pages you view, how long you stay, the site that referred you, your approximate location based on your IP address, and your browser and device type. We use it to understand how the site is used and to improve it.

• Google Analytics measures visits and actions on the site, such as using a calculator or sending a form. How Google uses information from sites that use its services.
• Meta Pixel tells us when a visit came from our Facebook or Instagram ads and lets us show relevant ads on those platforms. You can manage this in your Facebook ad settings.

Advertising and cookies.

Some pages, such as our free tools and blog articles, may show advertising served by Google AdSense. Third-party vendors, including Google, use cookies to serve ads based on your previous visits to this website or other websites.

Google's use of advertising cookies enables it and its partners to serve ads to you based on your visits to this site and/or other sites on the internet. You can opt out of personalised advertising by visiting Google's Ads Settings, and you can opt out of some third-party vendors' use of cookies for personalised advertising at www.aboutads.info.

A cookie is a small file stored by your browser. Besides advertising and analytics cookies, the site uses small amounts of local browser storage to remember things such as whether you have closed a banner. You can block or delete cookies in your browser settings; some parts of the site may then work less well.

Where the law requires it, for example for visitors in the European Economic Area, the United Kingdom and Switzerland, we will ask for your consent before using cookies for advertising or analytics, and you can change your choice at any time.

Who we share information with.

We share information only with service providers who help us run the website and our business, and only as much as they need:

• Supabase, which hosts our database and stores form submissions.
• Hostinger, which hosts the website and our email.
• Google (Analytics and, where shown, AdSense) and Meta (Pixel), as described above.
• WhatsApp, when you choose to contact us through it.

We may also disclose information if the law requires it, or to protect our rights or the safety of others. Some of these providers process data outside Pakistan, including in the United States and the European Union.

How long we keep information.

We keep enquiry and form details for as long as we need them to respond to you and manage any work we do together, and then for a reasonable period for our records, unless you ask us to delete them sooner. Analytics data is kept according to the settings of the analytics provider.

Your choices and rights.

You can ask us to show you the personal information we hold about you, correct it, or delete it, by emailing info@syljotech.com. Depending on where you live, you may have further rights, such as objecting to certain uses or asking for a copy of your data. We will respond within a reasonable time.

Security.

We use access controls and secure, encrypted connections to protect the information we hold. No website or online service is completely secure, so please do not send us sensitive information, such as medical records or payment card numbers, through website forms.

Children.

This website is intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.

Links to other websites.

Our pages link to other websites, including the sources cited in our tools and articles. We are not responsible for how those sites handle your information; please read their privacy policies.

Changes to this policy.

We may update this policy from time to time. The date at the top shows when it last changed.

Contact.

SylJo Tech, Lahore, Pakistan · info@syljotech.com · +92 340 454 8850